Every Belly Rub
Deserves a Follow-Up.
One engine. Appointment reminders, post-visit reviews, rebooking nudges, and campaigns โ automated across every location without a marketing hire.
Five workflows. One engine.
Each spoke below shows exactly what Fetch automates versus what you're currently doing by hand.
No-shows cost $45 each. Stop losing them.
Fetch sends appointment reminders via SMS and email at exactly the right intervals โ 48h out, 24h out, and 2h out โ automatically, for every client, every time.
Every great visit deserves a Google star.
Two hours after an appointment closes, Fetch automatically sends a personalized review request โ with the client's pet name, the service they received, and a direct link to your Google or Yelp profile.
Tuesday's nail trim should book Thursday's bath.
When a visit closes without a future appointment on the books, Fetch starts a rebooking sequence โ timed to the service type, with an offer attached if the client hasn't responded after the first touch.
Seasonal promotions without a marketing coordinator.
Build segmented campaigns by species, service history, or last visit date. Schedule once โ Fetch sends to the right clients at the right time and tracks every click back to a booking.
Every touchpoint accounted for before the phone rings.
One reporting dashboard shows every message sent, every review earned, every rebooking converted โ across every location. Export to CSV or push to your practice management system.
Numbers that show up in the ledger.
These aren't projected outcomes. They're what clinics, groomers, and boarding facilities measured in their first 90 days.
"We went from chasing clients to having them rebook before we even picked up the phone."
"My front desk used to spend two hours a day on follow-ups. Now it's zero."
"Finally one source of truth for what every location is sending to clients."
People who stopped doing it manually.
"Before Fetch, I had Mailchimp for email, a separate texting app, and a spreadsheet for tracking who needed a follow-up. Now I open one tab and everything is already done."
"My rebooking rate for grooming clients went from 31% to 68% in three months. I didn't change anything about my service โ Fetch just made sure nobody fell through the cracks."
"We have six locations. Getting consistent messaging out of all of them used to require weekly calls with every manager. Now the campaigns run themselves and I review a dashboard on Fridays."
See it running with
your client list.
Enter your clinic name and we'll build a simulated workflow showing exactly how Fetch would handle your appointment reminders, review requests, and rebooking sequences โ before you commit to anything.